Frequently Asked Questions
Everything you need to know about your Syndicate-LA experience.
What is the typical shipping timeframe?
Orders are processed within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic exchange or return for store credit.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. As our fits vary between oversized and tailored silhouettes, we recommend checking the 'Fit Note' section on the individual product page.
Do you offer international shipping?
Yes, we ship worldwide. Please note that international orders may be subject to duties and taxes determined by the destination country, which are the responsibility of the customer.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and Shop Pay for a faster checkout.
How should I care for my Syndicate-LA garments?
To preserve the quality of our premium fabrics, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are also printed on the internal care label of each piece.